Las Nubes de Holbox

I wish we could say better things. But weeks later, the hotel still hasn’t honored or followed up on their commitments. We ended up having to go through our bank to dispute charges. Three different employees permitted us to leave our reservation 3 days early and we would get word our refund confirmation by Monday. NEVER AGAIN HEARD FROM ANYONE. After two days of exploring we realized there are better accommodations right down the street and for less. Their restaurant was very subpar. You don’t really have the beach you go there for close. The ‘suite’ was two rooms one with no sink or water divided into to locations. The Spa attendants were amazing. Has potential but for the money there are MUCH better options on Holbox. Keep researching. Disappointed.

Overall, our stay was decent. A friend recommended Nubes and was raving about it but I thought service was very minimal. Breakfast was included but each meal was missing an item... ran out of spinach for the eggs, no juice one day, and no bread the following. The banana bread was prob the best I've ever had so I was disappointed they didn't have any bread at all on the last breakfast. The iguanas were a bit aggressive and wanting food too... one crawled up our legs... The room was pretty spacious and bed was comfy. I appreciate the thicker blanket and working air conditioning! I really appreciated communication via Whatsapp.. especially because you can message ahead to request a taxi. Since Las Nubes is located at the end of the *****, it does take some time for a taxi to arrive. There were a few lizards in our room but it's island life. Just a warning for those who don't like reptiles. Lol.

We came to las Nubes de Holbox from another Holbox hotel where construction noise next door was too loud to cope with. We arrived to find an authentic, peaceful, natural, friendly setting that felt like being “at the end the world.” But we were still close enough that a short bike ride or soothing beach stroll brought us downtown in minutes to enjoy the nightly sunset party and a great variety of food, drink, and live music. The staff couldn’t be more inviting. And the Nature is just spectacular. So happy we ended up here.